SAP maintenance

7milowy provides the service of SAP maintenance i.e. support from the SAP producer. The service is realized in two models accordant with SAP AG requirements:

  • SAP Standard Support model,
  • SAP Enterprise Support model.

7milowy is entitled to provide SAP maintenance services under the PCoE (SAP Partner Center of Expertise) certificate. The certificate awarded after a detailed audit made by SAP AG confirms the highest quality of 7milowy services in the range of SAP systems, especially SAP Enterprise Support.

Being serviced by a professional service organization has the following benefits:

  • constant access to experienced specialists,
  • single point of contact (Service Desk team) irrespectively of the subject of a request,
  • service provision under a long-term agreement and SLA provisions (among others, response time).

If you are interested in receiving a SAP maintenance service, please contact us.